Everything you need to know before you start

Crowly monitors how your brand shows up in the answers of generative AI models (ChatGPT, Gemini, Claude, Perplexity, Grok and DeepSeek). We run weekly searches relevant to your business across these AIs and measure how often your brand, your products and your competitors get cited.

More and more people use ChatGPT, Gemini and the like to research products, compare brands and make buying decisions. If your brand doesn't show up in those answers, you're missing opportunities that used to come through Google. Crowly gives you visibility into this new discovery surface.

Today we monitor six: ChatGPT (OpenAI), Gemini (Google), Claude (Anthropic), Perplexity, Grok (xAI) and DeepSeek. As relevant new models appear, we expand coverage.

We automatically generate 10 queries (questions) representative of your niche by running an initial analysis of your site and your value proposition. Every Monday in the early hours those queries are sent to the 6 AIs and we record: whether your brand was mentioned, in what position, and which competitors showed up alongside. It all becomes a score from 0 to 100 and charts that evolve week over week.

Yes. In the Queries tab you can edit the text of each query, or swap it for others that make more sense for your business. Every time you change a query, the next scan round already uses the new version.

Yes — that's Superscan. Every paid plan comes with 10 credits per month. Each Superscan uses 1 credit and runs immediately, without waiting for the following Monday. Handy for validating site changes, a product launch or campaigns.

It's prioritized recommendations for you to improve your presence in AI answers. We analyze your scan results and suggest concrete actions — from FAQ optimization to content strategy — in order of expected impact.

Free is an initial analysis so you can see where your visibility stands today. Pro (US$ 29/mo) includes 1 monitored company, 10 fixed queries, automatic weekly scans, the full AI Monitor and 10 Superscan credits per month. Pro+ (US$ 49/mo) raises it to 3 monitored companies — useful for agencies or businesses with multiple brands.

Yes, with no penalty or lock-in. Cancellation is done straight from the dashboard in Settings. Your subscription stays active until the end of the cycle you've already paid for, and you won't be charged for the next one. Your scan data stays saved in case you want to come back.

Yes. You're entitled to a full refund within the first 7 days after the first charge, in line with Brazil's Consumer Protection Code (article 49). To request one, email contato@gocrowly.com.

We accept Visa, Mastercard, American Express, Elo and Hipercard credit cards. Processing is via Stripe — your card details never touch our servers.

Yes. Our Privacy Policy details which data we collect, which sub-processors we share it with (Supabase, Stripe, OpenAI, etc.) and what your rights are as a data subject. You can request access to, correction of or deletion of your data at any time.

No. Queries are sent to the AIs' commercial APIs, and the terms of those APIs guarantee that the content sent isn't used to train the models. Your monitoring strategy stays private.

We use Meta Pixel, Google Tag Manager and Google Analytics 4 to understand how our landing page converts. But none of it is activated without your explicit consent via the LGPD banner. If you choose 'essentials only', no commercial tracker is loaded.

Email contato@gocrowly.com or use the 'Report a bug' button in the top corner of the dashboard when you're logged in. We usually reply within the same business day.

Use the report-a-bug button inside the platform — describe what you were trying to do and what went wrong. The more detail, the faster we can fix it. A screenshot helps a lot.

For Pro+ accounts with specific needs (agencies managing multiple clients, BI integration, etc.), yes. Email contato@gocrowly.com telling us about your case and we'll schedule a call.